Privacy Policy

Effective Date: 9th June 2025

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At Civil Services WA, we are committed to protecting your privacy and handling your personal information with transparency and integrity.

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1. Information We Collect

We may collect the following types of personal information:

• Full name, email address, phone number, and business details

• Information submitted via forms or during training/enrolment

• Payment or billing information (if applicable)

• Course progress or assessment data for compliance tracking

• Technical data from your use of our website (e.g., cookies, IP address)

 

2. How We Use Your Information

Your information is used to:

• Deliver training and VOC services

• Provide customer and administrative support

• Issue invoices and process payments

• Improve website functionality and user experience

• Comply with regulatory and safety requirements

 

3. Disclosure of Information

We do not sell or rent personal data. We may share information:

• With trusted service providers (e.g., training platforms, invoicing systems)

• When legally required (e.g., compliance audits or government regulations)

 

4. Data Storage & Security

All personal data is stored securely, with access limited to authorized personnel only. We implement industry-standard safeguards to protect against unauthorized access or disclosure.

 

5. Access and Correction

You have the right to:

• Request access to your personal information

• Correct or update your details

• Request deletion where appropriate

 

To do so, contact us at:
📧 shallue@civilserviceswa.com.au

 

6. Cookies

Our website uses cookies for functional and analytics purposes. You may disable cookies in your browser settings, though this may affect site functionality.

 

7. Contact

For privacy-related questions, please contact:
📧 shallue@civilserviceswa.com.au